Billing Policy
Billing-channel policy for Stripe/Web, Apple App Store, Google Play, and future subscription handling.
Last updated: May 17, 2026
Compliance Contact
support@karpiloloadiq.comBilling Channels
Stripe/Web, Apple App Store, and Google Play are billing channels only. They do not independently determine founder pilot eligibility, launch cohort eligibility, or pricing-lock authority.
Supabase-controlled reservation and entitlement records are the internal authority for cohort status and pricing-lock eligibility. Billing providers may still control receipts, payment retries, taxes, cancellation tools, disputes, and refund paths for purchases processed through their systems.
Trial Availability
Founder pilot access, launch cohort access, Gold access, and planned Platinum access are intended to support a 7-day free trial where the applicable billing provider and checkout flow allow it.
A checkout or platform screen should disclose the trial duration, conversion date, recurring price, billing interval, and cancellation method before the user is charged.
Karpilo LoadIQ does not offer a permanent free tier initially.
Intended Provider Selection
Website reservations may ask users to select an intended billing provider: Stripe/Web, Apple App Store, Google Play, or Undecided. That selection helps plan launch operations and does not itself create a subscription or charge.
Actual billing begins only when an authorized billing flow is available and the user completes checkout through the applicable provider.